Terms and Conditions
Welcome to Frimley Hall Hotel & Spa! By accessing our website and utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
These terms and conditions govern your use of our website and the services provided by Frimley Hall Hotel & Spa. If you do not agree with these terms, please do not use our website or services.
2. Reservations
- Booking Process: Reservations can be made via our website, phone, or through third-party platforms. A valid credit/debit card is required to secure your booking.
- Cancellation Policy: Cancellations must be made according to our specific cancellation policy, which may vary based on the type of rate or package booked. Please refer to the confirmation email for details.
3. Payment
- Payment Methods: We accept various payment methods, including credit/debit cards. Full payment may be required at the time of booking or upon check-in, depending on the rate type.
- Taxes and Fees: All rates are subject to applicable taxes and fees.
4. Guest Responsibilities
- Conduct: Guests are expected to conduct themselves in a manner that does not disrupt other guests or staff. Any form of misconduct may result in termination of the stay without a refund.
- Liability: Guests are responsible for any damages or loss incurred during their stay and will be charged accordingly.
5. Limitation of Liability
Frimley Hall Hotel & Spa will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or any inability to access our website.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
7. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the revised terms.
8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.
9. Contact Us
If you have any questions regarding these terms and conditions, please contact us:
Address: Frimley Hall Hotel & Spa
Lime Avenue, Off Portsmouth Road
Camberley, Surrey
GU15 2BG
United Kingdom